2. Print the image. Has the problem been resolved?
Yes Finished!
No Go to the next step.
3. Set the value in 1222: [Paper Transfer Nip Operation Mode] to [Mode 4].
4. Print the image. Has the problem been resolved?
Yes Finished!
No Contact your service representative.
• After performing the solution, it is recommended to perform the color calibration of the external
controller.
Toner Scattering: Trailing Edge
Toner blasting occurs at a part of a line or character in an area between 8 and 13 mm (0.3 and 0.5
inches) from the trailing edge of the paper and the area approximately 20 mm (0.8 inches) from the left
edge.
8-13 mm (0.3-0.5 in.)
20 mm (0.8 in.)
CNT009
Cause:
During paper transfer, jitter is produced when the trailing edge of paper passes the paper feed guide,
resulting in blasting of part of the toner forming characters or lines.
This may occur if paper with a thickness equivalent to Paper Weight 4 or higher is used.
7. Image Quality Problem: Full Page
180
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