Troubleshooting and routine maintenance
117
B
Menu access difficulties
Difficulties Suggestions
The machine beeps when you try to
access the Setup Receive and
Setup Send menus.
If the Fax key is not illuminated, press it to turn on Fax mode. The Setup
Receive setting ( Menu, 2, 1) and Setup Send setting ( Menu, 2, 2) are
available only when the machine is in Fax mode.
Copy quality difficulties
Difficulties Suggestions
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire for printing is dirty. (See Cleaning the scanner glass
on page 138 and Cleaning the corona wire on page 141.)
Printing difficulties
Difficulties Suggestions
No printout. Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed correctly. (See
Replacing the drum unit on page 149.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 127.)
Check the machine is online:
(For Windows Vista
®
)
Click the Start button, Control Panel, Hardware and Sound, and then
Printers. Right-click TYPE SP 1200SF Printer. Make sure that Use Printer
Offline is unchecked.
(For Windows
®
XP and Windows Server
®
2003)
Click the Start button and choose Printers and Faxes. Right-click TYPE
SP 1200SF Printer. Make sure that Use Printer Offline is unchecked.
(For Windows
®
2000)
Click the Start button and choose Settings and then Printers. Right-
click TYPE SP 1200SF Printer. Make sure that Use Printer Offline is
unchecked.
The machine prints unexpectedly
or it prints garbage.
Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine and disconnect from the power for several minutes. (The SP
1200SF can be turned off for up to 4 days without losing faxes stored in the
memory.)
Check the settings in your application to make sure it is set up to work with
your machine.