Publication 2711C-UM001C-EN-P - September 2009 117
Appendix
D
Firmware Update Utility
Chapter Objectives
This appendix shows how to use the PanelView Component Firmware
Update Utility to perform recovery and maintenance operations on a
PanelView Component terminal that is in a non-operating state.
About the Utility
The PanelView Component Firmware Update Utility is a PC
application that interacts with the Boot Loader on the terminal via a
USB connection to perform maintenance actions on the terminal
firmware. The utility supports a firmware maintenance capability that
is independent of the operating system and/or the other firmware
elements on the terminal.
Use the utility only to recover from fatal conditions.
• A non-functioning operating system that resulted from a failed
or interrupted firmware upgrade.
• A corrupted file system that blocks the operating system.
• A corrupted Windows registry that blocks the operating system.
The utility always requires a companion firmware image, SC
XX-XX.IMG, even if you are only performing a Clean File System or
Clean Registry operation.
The utility is on the CD that is shipped with your terminal and the
firmware image is downloaded from the website:
http://ab.com/eoi/graphicterminals/panelviewcomponent.html
IMPORTANT
Use the utility described in this appendix only if the terminal is
not operable.
TIP
Always use the firmware upgrade described in Chapter 5 when
you want to upgrade firmware to an operating terminal and
functioning operating system.
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