90 Publication 2711C-UM001C-EN-P - September 2009
Chapter 6 Troubleshoot the System
At startup, the Fault indicator is off, except for a few brief flashes, and
the Comm indicator is on. If the indicators remain off, check the
power cable. After a successful startup, both indicators are off and
controlled by the application running on the terminal.
The table shows indicator states if the terminal stops during startup.
Returning to the Out-of-box
Condition
You may want to return a terminal to the out-of-box condition to
refresh the terminal or to recover from severe application
misbehavior. There is a special maintenance action that permits you to
perform a complete reset and return to the out-of-box condition for
the terminal.
Returning a terminal to an out-of-box condition does not affect the
terminal firmware version or the installed font image.
Follow these steps to return your terminal to the out-of-box condition.
1. Connect an external USB keyboard to the terminal and hold the
Ctrl and Shift keys simultaneously, while starting up the
terminal.
A dialog box appears with the prompt:
Return to Out of Box Condition?
Fault Indicator States During Startup
Fault (Red)
Indicator
State
Comm
(Green)
Indicator
State
Description Recommended Action
Potentially recoverable errors
Blinking Off Last firmware download
failed.
Reload the firmware.
Blinking Blinking EBC boot loader
firmware failed or is
missing.
Reload the firmware.
Blinking On Windows CE OS
firmware failed or is
missing.
Reload the firmware.
Nonrecoverable or fatal errors
On Off Fatal hardware error. Replace the terminal.
On Blinking Fatal display hardware
error.
Replace the terminal.
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