79
Troubleshooting
Appendix
Troubleshooting
Before bringing in your camera for service, check the following as a guide to troubleshooting
the problem. If the problem cannot be corrected, consult your Sony dealer.
Symptom Cause Remedy
The power of the camera is
not turned on.
The AC power adaptor is not
connected to the DC IN 12 V
jack firmly.
Insert the power cord firmly as
far as it will go.
The AC power cord is not
inserted firmly into the AC
power adaptor or the AC outlet.
Insert the power cord firmly as
far as it will go.
The picture is not
displayed on the video
monitor connected to the
camera.
The video cable is not connected
properly.
Check the connection between
the camera and video monitor.
The exposure is not set correctly
on the camera.
Set the exposure correctly on the
EXPOSURE menu (page 63).
The SYSTEM SELECT switch
on the rear of the camera is not
set correctly.
Check the selected output signal
format of the camera and the
input signal format of the
connected monitor.
The sync is not configured
according to the monitor
specifications during analog
component connection.
Change the setting for BOTTOM
switch 3 (page 57).
Color reproduction is not
correct.
The COLOR SYSTEM is not
configured according to monitor
specifications.
Change the COLOR SYSTEM
setting on the SYSTEM menu
(page 66).
The sync is not configured
according to the monitor
specifications during analog
RGB connection.
Change the setting for BOTTOM
switch 3 (page 57).
Pan, tilt, or zoom cannot be
operated.
A menu is displayed on the
monitor screen.
Press the DATA SCREEN button
on the supplied remote
commander to remove the menu
from the monitor screen.
The panning or tilting range is
limited.
Change the PAN/TILT LIMIT
setting on the PAN TILT ZOOM
menu (page 65).
The remote commander
does not work.
The CAMERA SELECT button
you pressed on the remote
commander does not match the
number set with the IR SELECT
switch on the camera.
Press the CAMERA SELECT
button corresponding to the IR
SELECT switch setting on the
camera (page 71).