6.Troubleshooting
6.1. Adding External Equipment for Troubleshooting
Purpose
For troubleshooting it can be useful to add a mouse, keyboard or monitor.
Most USB mouse and keyboards are supported. Plug in the mouse or keyboard in one of the
available USB ports. It may be required to restart the Control Box for it to work.
In the Control Box, a Mini Display Port is available. When a monitor is connected, it will display
the same contend as the Teach Pendant and can be connected at the same time as the Tech
Pendant. It may be required to restart the Control Box for it to work.
6.2. Log Viewer
Compatible robots: UR3, UR3e, UR5, UR5e, UR10, UR10e, UR16e, and UR20
Controller versions: CB3 & e-Series
Software versions: CB3: 3.4 and higher. e-Series: 5.0 and higher, PolyScope X.
UR Log Viewer version: 1.3.2
Documentation version: 1.3.2
6.2.1. Generel Purpose
The purpose of the UR Log Viewer Manual is to help Universal Robots (UR) users and integrators to
perform service-related analysis and understanding of the robot behavior to support any
enhancements and troubleshoot needed.
Service Manual 79 e-Series
6.Troubleshooting
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