Uponor SmatrixMove User Manual

Problem Indication Probable cause Solutions
Disturbing noise
from pump at same
time and day of
week
Pump exercise function active
12.1 Troubleshooting after installation
Problem Indication Probable cause Solutions
The system does
not start
The display is not illuminated There is no AC power to the controller 1. Check that the controller is connected
to AC power
2. Check the wiring in the 230 V
compartment
3. Check that there is 230 V AC power in
the wall socket
There is 230 V AC power in the wall socket Faulty power cable Replace the power cable and plug
Display shows error
in run mode
0h 2101214161820
C
P
AUTO
22 24468
Outdoor sensor not connected 1. Check whether the connection of
sensor cable is correct
2. Check the sensor cable for damages
3. Replace the sensor cable
4. Replace the sensor, if necessary
5. Check if the wireless thermostat
(Move PLUS only) is registered
correctly
Poor radio
reception
Radio alarm. If no radio signal is received
during more than 1 hour the display and
the small RF antenna logo
for wireless
connection will appear flashing
The antenna is installed inside a metal
cabinet or too close to other shielding
objects
The building structure is unfavourable
for radio transmission
The thermostat batteries are
discharged
Change the antenna location. If the
problem persists, contact the installer
Replace batteries
Thermostats is not
registering
INI thrF still appears on the display after
setting the controller in INI thrF mode
and the thermostat in rF init mode
The antenna is not installed or
positioned correctly
Check the wiring and antenna connection
12.2 Digital thermostats T-166, T-167 and T-168, alarms/problems
An alarm is sent when more than 1 hour have elapsed since the controller received the last radio signal from the thermostat.
The table below shows problems that can occur in the digital thermostats T-166, T-167 and T-168.
Indication Probable cause Solutions
The battery icon
is displayed
The thermostat battery power is running low Replace the batteries
The display is off The batteries are discharged or wrong type of
battery is used
Replace the batteries
The batteries are installed upside down (reverse
polarity)
Install the batteries correctly
The radio transmission icon is
displayed but signals are received
only when thermostat is close to the
antenna
The transmitter is working with reduced signal
intensity
Force thermostat to transmit by changing temperature
setpoint
Replace the thermostat
New installations in the building are shielding
radio signals (for example, a metal door safe)
Try to find new position for thermostat and/or antenna, or, if
possible, shielding object
No radio transmission icon
is
displayed on the thermostat screen
when –/+ buttons are pressed
The transmitter in the thermostat is broken Force the thermostat to transmit by changing temperature
setpoint
Replace the thermostat
The relative humidity icon
is
displayed (T-167 and T-168 only)
The relative humidity limit is reached Lower the humidity level
UK
CZ
DE
DK
EE
ES
FI
FR
HR
HU
IT
LT
LV
NL
NO
PL
PT
RO
RU
SE
SK
69
UPONOR SMATRIX MOVE/MOVE PLUS · INSTALLATION AND OPERATION MANUAL

Uponor SmatrixMove Specifications

General

Brand	Uponor
Model	SmatrixMove
Category	Temperature Controller
Language	English