Xerox ColorQube 8880 User Manual

Troubleshooting
128 Xerox
®
ColorQube 8580/8880 Color Printer
User Guide
General Troubleshooting
This section includes:
• Minimizing Ink Usage ...................................................................................................................................................... 128
• Restarting the Printer ....................................................................................................................................................... 128
• Printer Does Not Turn On ............................................................................................................................................... 129
• Printer Resets or Turns Off Frequently ...................................................................................................................... 129
• Printing Takes Too Long.................................................................................................................................................. 130
• Cannot Print to the Printer with a USB Connection ............................................................................................ 130
• Cannot Print to the Printer with a Network Connection ................................................................................... 131
• Document Fails to Print ................................................................................................................................................... 132
• Document Prints From Wrong Tray ........................................................................................................................... 132
• Printer Makes Unusual Noises ...................................................................................................................................... 132
• Date and Time are Incorrect ......................................................................................................................................... 133
• Automatic 2-Sided Printing Problems ....................................................................................................................... 133
This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.
Minimizing Ink Usage
To save ink, leave the printer turned on at all times. For more information about minimizing ink usage,
go to the Xerox Support website for your printer model:
• Xerox
®
ColorQube 8580 Color Printer: www.xerox.com/office/CQ8580support
• Xerox
®
ColorQube 8880 Color Printer: www.xerox.com/office/CQ8880support
Restarting the Printer
Restarting the Printer Using the Restart Option
1. At the printer control panel, use the arrows to navigate to Shut Down, then press OK.
2. Navigate to Restart Printer, then press OK.
3. When the prompt appears, press OK.

Xerox ColorQube 8880 Specifications

General

Color	Yes
Maximum duty cycle	120000 pages per month
Number of print cartridges	1
Page description languages	PCL 5Ce, TIFF
Maximum resolution	2400 x 1200 DPI
Time to first page (color, normal)	5 s
Print speed (color, draft quality, A4/US Letter)	51 ppm
Print speed (black, normal quality, A4/US Letter)	- ppm
Print speed (color, normal quality, A4/US Letter)	30 ppm
Maximum internal memory	2048 MB
Total input capacity	625 sheets
Total output capacity	350 sheets
Total number of input trays	5
Multi-Purpose tray input capacity	100 sheets
Paper tray media types	Thin paper
Maximum ISO A-series paper size	A4
Wi-Fi	No
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Linux operating systems supported	RedHat EL Linux 4.0 U5
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Power consumption (printing)	- W
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	ENERGY STAR
Product color	White
Market positioning	Business

Weight and Dimensions

Depth	521 mm
Width	406 mm
Height	368 mm