Xerox ColorQube 8880 User Manual

Troubleshooting
Xerox
®
ColorQube 8580/8880 Color Printer 155
User Guide
Troubleshooting Print-Quality Problems
This section includes:
• Pages are Blank ................................................................................................................................................................... 155
• Ink or Debris is on the Page ........................................................................................................................................... 156
• Predominant Light Stripes with Ink Missing from the Print ............................................................................. 156
• Random Light Stripes are on the Page ..................................................................................................................... 157
• Image Prints Too Light or Too Dark ........................................................................................................................... 157
• Transparency Images are Too Light or Too Dark ................................................................................................ 158
• Colors are Incorrect or Inaccurate .............................................................................................................................. 158
• PANTONE Colors Do Not Match .................................................................................................................................. 159
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems,
use the information in this section to troubleshoot the problem.
If the problem persists, go to:
• Xerox
®
ColorQube 8580 Color Printer: www.xerox.com/office/CQ8580support
• Xerox
®
ColorQube 8880 Color Printer: www.xerox.com/office/CQ8880support
CAUTION: The Xerox
®
Warranty, Service Agreement, or Xerox
®
Total Satisfaction Guarantee does
not cover damage caused by using unsupported paper or special media. The Xerox
®
Total
Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside
these areas. Contact your Xerox representative for details.
Pages are Blank
Probable Causes Solutions
The paper type that is set in the print driver does not
match the paper that is loaded in the printer.
Ensure that the paper type is set properly in the driver
and at the printer control panel.
Several sheets of paper are feeding at the same time.
1. Remove the paper from the tray and check for static
electricity.
2. Fan plain paper or other media, then replace it in the
tray. Do not fan transparencies.
The paper is not correctly positioned in the tray.
1. Remove the paper, tap the edges it to straighten it
out, then return it to the tray.
2. Adjust the length and width guides to fit the paper.
See also:
Loading Paper on page 53

Xerox ColorQube 8880 Specifications

General

Color	Yes
Maximum duty cycle	120000 pages per month
Number of print cartridges	1
Page description languages	PCL 5Ce, TIFF
Maximum resolution	2400 x 1200 DPI
Time to first page (color, normal)	5 s
Print speed (color, draft quality, A4/US Letter)	51 ppm
Print speed (black, normal quality, A4/US Letter)	- ppm
Print speed (color, normal quality, A4/US Letter)	30 ppm
Maximum internal memory	2048 MB
Total input capacity	625 sheets
Total output capacity	350 sheets
Total number of input trays	5
Multi-Purpose tray input capacity	100 sheets
Paper tray media types	Thin paper
Maximum ISO A-series paper size	A4
Wi-Fi	No
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Linux operating systems supported	RedHat EL Linux 4.0 U5
Server operating systems supported	Windows Server 2003, Windows Server 2008
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Power consumption (printing)	- W
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	10 - 80 %
Sustainability certificates	ENERGY STAR
Product color	White
Market positioning	Business

Weight and Dimensions

Depth	521 mm
Width	406 mm
Height	368 mm