Xerox Phaser 3330 Service Manual

Troubleshooting
Xerox Internal Use Only Phaser 3330 and WorkCentre 3335/3345
Service Manual
2-3
Initial Actions
Some problems are easy to resolve. Use the steps below in an attempt to quickly isolate the problem.
1. Turn Off the printer, wait 10 seconds, then turn On the printer. This often solves problems related
to power transients, ESD, and software errors.
2. If a message appears on the Control Panel, see “Phaser 3330 Service Mode” on page 2-6 or
“WorkCentre 3335/3345 Service Mode” on page 2-10 or specific procedures related to error
messages.
3. Check the power cord. Is the power cord plugged into the printer and a properly grounded
electrical outlet? Is the power cord damaged?
4. Check the electrical outlet is capable of supplying the full power required by the printer. Refer to
Electrical for additional information. Is the outlet turned off by a switch or breaker?
5. Does other electrical equipment plugged into the outlet operate?

Xerox Phaser 3330 Specifications

General

Brand	Xerox
Model	Phaser 3330
Category	Printer
Language	English