Image Quality
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
3-8
Black or White Spots
There are Black or White spots randomly scattered across the page.
Initial Actions
• If the Transfer Roller is at end of life (100,000 sheets), replace the Transfer Roller (PL 3.1A.40, Parts
List 3.1A Frame (2 of 2))
.
• Print several blank pages to clean the media path.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Example Print
• Toner Cartridge,
Refer to Xerox Supplies and
Accessories.
• Fuser (PL 3.3.36, Parts List 3.3 Fuser)
• ADF Scanner Assembly (Parts List 7.1
WorkCentre 3335 SCANNER and ADF)
• DADF Platen Assembly (Parts List 8.1
WorkCentre 3345 SCANNER and DADF)
Step Actions and Questions Yes No
1. Is this a WC3335 or WC3345? Go to step 2. Go to step 5
2. Do lines appear only
when using the
ADF/DAFDF?
Go to step 3 Go to step 4
3. Is the defect on the original document? Replace the original Clean the CVT Glass
4. Check for debris on the Platen. Remove the debris and
clean the Platen with a
link-free cloth.
Go to step 5
5. Does the defect appear on both copies and
prints?
Go to step 6. Clean the Platen.
6. Check humidity.
Is the humidity is within specification?
Go to Step 7. Advise customer.