User Guide for CP960 IP Phone
196
Intercom
Intercom is a useful feature in an office environment to quickly connect with the operator or the
secretary. You can tap the intercom key to automatically connect with a preconfigured target
extension for outgoing intercom calls, and the target extension will automatically answer
incoming intercom calls by default. You can also use intercom key to monitor the target
extension for status changes on the phone.
Note
Configuring the Intercom Feature on the Phone
Configuring an Intercom Key
To configure an intercom key via phone user interface:
1. Tap Settings from the Home screen.
2. Tap DSS Keys from the Features block.
3. Tap the desired line key.
4. Tap the Type field.
5. Tap Intercom in the pop-up dialog box.
6. Tap the Account ID field.
7. Tap the desired line in the pop-up dialog box.
8. (Optional.) Enter the string that will appear on the touch screen in the Label field.
9. Enter the target extension number in the Value field.
10. (Optional.) Enter the directed call pickup code in the Extension field.
If it is configured, when the target extension receives an incoming call, you can tap the
intercom key to pick up the call directly. Contact your system administrator for more
information.
Intercom is not available on all servers. Contact your system administrator for more information.
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