User Guide for CP960 IP Phone
224
The touch screen displays the amount of new and old voice mails.
You can tap the account to listen to voice mails.
Message Waiting Indicator (MWI)
The CP960 IP phone supports MWI when receiving a new voice mail. If someone leaves you a
voice mail, you will receive a message waiting indicator. MWI will be indicated in two ways: a
warning tone and an indicator message (including a voice mail icon) on the touch screen. This
will be cleared when you retrieve all voice mails or delete them.
The MWI service is unsolicited for some servers, so the CP960 IP phone only handles the MWI
messages sent from the server. But for other servers, the MWI service is solicited, so the CP960
IP phone must enable subscription for MWI.
Note
MWI service is not available on all servers. Contact your system administrator for more
information.