Zebra MC2200 Product Reference Guide

Maintenance and Troubleshooting
132
1-Slot Charge/USB Cradle
1-Slot Charge/Communication Cradle with Spare Battery Charger
Table 21 Troubleshooting the 1-Slot Charge/USB Cradle
Symptom Possible Cause Action
LEDs do not light
when device is
inserted.
Cradle is not receiving
power.
Ensure the power cable is connected securely to
both the cradle and to AC power.
Device is not seated
firmly in the cradle.
Remove and re-insert the device into the cradle,
ensuring it is firmly seated.
Device battery is not
charging.
Device was removed
from cradle or cradle was
unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure device is
seated correctly. Confirm main battery is charging.
The standard battery charges from fully depleted to
90% in approximately three hours.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
The device is not fully
seated in the cradle.
Remove and re-insert the device into the cradle,
ensuring it is firmly seated.
Extreme battery
temperature.
Battery does not charge if ambient temperature is
below 5°C (41°F) or above 40°C (104°F).
Table 22 Troubleshooting the 1-Slot Charge/Communication Cradle with Spare Battery Charger
Symptom Possible Cause Action
LEDs do not light
when device is
inserted.
Cradle is not receiving
power.
Ensure the power cable is connected securely to
both the cradle and to AC power.
Device is not seated
firmly in the cradle.
Remove and re-insert the device into the cradle,
ensuring it is firmly seated.
Device battery is not
charging.
Device was removed
from cradle or cradle was
unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure device is
seated correctly. Confirm main battery is charging.
The standard battery charges from fully depleted
to 90% in approximately three hours.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
The device is not fully
seated in the cradle.
Remove and re-insert the device into the cradle,
ensuring it is firmly seated.
Extreme battery
temperature.
Battery does not charge if ambient temperature is
below 5°C (41°F) or above 40°C (104°F).
During
communication, no
data transmits, or
transmitted data was
incomplete.
Device removed from
cradle during
communications.
Replace device in cradle and retransmit.
Incorrect cable
configuration.
Ensure that the correct cable configuration.
Device has no active
connection.
An icon is visible in the status bar if a connection is
currently active.
mc2200-mc2700-a10-prg-en.book Page 132 Friday, September 25, 2020 10:24 AM

Zebra MC2200 Specifications

General

Display diagonal	4 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display resolution	800 x 480 pixels
Flash memory	32 GB
Internal memory	3 GB
Internal memory type	-
Compatible memory cards	MicroSD (TransFlash), SDXC
Processor model	660
Processor family	Snapdragon
Processor frequency	1.8 GHz
Processor manufacturer	Qualcomm
Operating system installed	Android
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	5.0
Security algorithms	WPA2-Enterprise, WPA3-Enterprise
USB 2.0 ports quantity	1
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	-20 - 50 °C
Operating relative humidity (H-H)	5 - 95 %
Battery capacity	3500 mAh
Scanner type	1D/2D
Product color	Black
Harmonized System (HS) code	84713000

Weight and Dimensions

Depth	38.5 mm
Width	70 mm
Height	200.5 mm
Weight	296 g