Maintenance and Troubleshooting
134
5-Slot Charge Only ShareCradle Troubleshooting
4-Slot Battery Charger Troubleshooting
Table 24 Troubleshooting the 5-Slot Charge Only ShareCradle
Problem Cause Solution
Battery is not
charging.
Device
removed from
the cradle too
soon.
Replace the device in the cradle. The standard battery
charges from fully depleted to 90% in approximately three
hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Device is not
inserted
correctly in the
cradle.
Remove the device and reinsert it correctly. Verify charging
is active. Touch > System > About phone > Status to
view battery status.
Ambient
temperature of
the cradle is too
warm.
Move the cradle to an area where the ambient temperature
is between 5°C (41°F) and 40°C (104°F).
Table 25 Troubleshooting the 4-Slot Battery Charger
Problem Cause Solution
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery is
not correctly
seated.
Remove and re-insert the spare battery into the charging
slot, ensuring it is correctly seated.
mc2200-mc2700-a10-prg-en.book Page 134 Friday, September 25, 2020 10:24 AM
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Weight and Dimensions
