Zebra MC2200 Product Reference Guide

Maintenance and Troubleshooting
133
4-Slot Charge Only ShareCradle with Battery Charger Troubleshooting
Table 23 Troubleshooting the 4-Slot Charge Only ShareCradle with Battery Charger
Problem Cause Solution
Battery is not
charging.
Device
removed from
the cradle too
soon.
Replace the device in the cradle. The standard battery
charges from fully depleted to 90% in approximately three
hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
Device is not
inserted
correctly in the
cradle.
Remove the device and reinsert it correctly. Verify charging
is active. Touch > System > About phone > Status to
view battery status.
Ambient
temperature of
the cradle is too
warm.
Move the cradle to an area where the ambient temperature
is between 5°C (41°F) and 40°C (104°F).
Spare Battery
Charging LED does
not light when spare
battery is inserted.
Spare battery is
not correctly
seated.
Remove and re-insert the spare battery into the charging
slot, ensuring it is correctly seated.
Spare Battery not
charging.
Charger is not
receiving
power.
Ensure the power cable is connected securely to both the
charger and to AC power.
Spare battery is
not correctly
seated.
Remove and re-insert the battery into the battery adapter,
ensuring it is correctly seated.
Battery adapter
is not seated
properly.
Remove and re-insert the battery adapter into the charger,
ensuring it is correctly seated.
Battery was
removed from
the charger or
charger was
unplugged from
AC power too
soon.
Ensure charger is receiving power. Ensure the spare battery
is seated correctly. The standard battery charges from fully
depleted to 90% in approximately three hours.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
mc2200-mc2700-a10-prg-en.book Page 133 Friday, September 25, 2020 10:24 AM

Zebra MC2200 Specifications

General

Display diagonal	4 \
Touch technology	Multi-touch
Touchscreen type	Capacitive
Display resolution	800 x 480 pixels
Flash memory	32 GB
Internal memory	3 GB
Internal memory type	-
Compatible memory cards	MicroSD (TransFlash), SDXC
Processor model	660
Processor family	Snapdragon
Processor frequency	1.8 GHz
Processor manufacturer	Qualcomm
Operating system installed	Android
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	5.0
Security algorithms	WPA2-Enterprise, WPA3-Enterprise
USB 2.0 ports quantity	1
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	-20 - 50 °C
Operating relative humidity (H-H)	5 - 95 %
Battery capacity	3500 mAh
Scanner type	1D/2D
Product color	Black
Harmonized System (HS) code	84713000

Weight and Dimensions

Depth	38.5 mm
Width	70 mm
Height	200.5 mm
Weight	296 g