Troubleshooting
108
Printer Diagnostics
Diagnostic reports, calibration procedures, restoring factory defaults and other diagnostics provide specific
information about the condition of the printer.
Important • Use full-width media when performing self tests. If your media is not wide enough, the test labels may print
on the platen (drive) roller.
Note • Diagnostic Testing Tips:
• When performing these self tests, do not send data to the printer from the host.
If your media is shorter than the label to be printed, the test label continues on the next label.
• When canceling a self test prior to completion, always reset the printer by turning it OFF and then
ON.
• If the printer is in dispense mode and the liner is being taken up by the applicator, the operator must
manually remove the labels as they become available.
Each self test is enabled by pressing a specific user interface button or combination of buttons while
turning ON the printer power. Keep the button(s) pressed until the first indicator light turns off. The selected
self test automatically starts at the end of the Power-On Self Test.
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