Maintenance
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Recommended Cleaning Schedule
Printhead
Interval: Clean the printhead after every 5 rolls printed.
Procedure: Cleaning the Printhead
Platen (Drive) Roller
Interval: As needed to improve print quality. Platen rollers can slip causing print image distortion and in
worst case scenarios not move the media (labels, receipts, tags, etc.).
Procedure: See Platen Cleaning and Replacement.
Media Path
Interval: Clean as needed.
Method: Clean it thoroughly with fiber-free cleaning swabs and cloths moistened with 90% isopropyl
alcohol. Let alcohol evaporate completely.
Procedure: See Media Path Cleaning.
Interior
Interval: Clean the printer as needed.
Method: Use a soft cloth, brush or compressed air to wipe or blow dust and particles out of the printer.
Use 90% isopropyl alcohol and a fiber-free cleaning cloth to dissolve contaminants like oils and grime.
Exterior
Interval: Clean as needed.
Method: Use a soft cloth, brush or compressed air to wipe or blow dust and particles out of the printer.
The exterior of the printer can be cleaned using plain soap and water solutions to moisten the cloth. Only
use the minimum amount of cleaning solution to avoid getting solution in the printer or other areas. Do not
clean connectors or interior of the printer with this method.
Label Dispenser Option
Interval: As needed to improve label dispensing operations.
Procedure: See Label Dispenser Option cleaning.
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