4-2 Troubleshooting
Troubleshooting
This chapter contains information about troubleshooting common problems associated with the
tablet.
General Information
The following procedures are guides for troubleshooting computer problems. The step by step
procedures are designed to be performed as described.
NOTE:
The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1. Obtain as much detail as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or by
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom(s) to determine the solution.
4. If the issue is still not resolved, see Online Support Information on page 8-2.
Table 4:1. Verified Symptoms
Symptoms See
Power on Issues
Figure 4:1. Power On Issues
on page
4-3
No Display Issues
Figure 4:2. No Display Issues
on page
4-4
LCD Picture Failure
Figure 4:3. LCD Picture Failure
on page
4-5
Touch Screen Failure
Figure 4:4. Touch Screen Failure
on page
4-6
Internal Speaker Failure
Figure 4:5. Internal Speaker Failure
on page
4-7
Internal Microphone Failure
Figure 4:6. Internal Microphone Failure
on page
4-8
USB Failure
Figure 4:7. USB Failure
on page
4-9
Front Camera Failure
Figure 4:8. Front Camera Failure
on page
4-10
Back Camera Failure
Figure 4:9. Back Camera Failure
on page
4-11
Wireless Function Test Failure
Figure 4:10. Wireless Function Test Failure
on page
4-12
GPS Function Test Failure
Figure 4:11. GPS Function Test Failure
on page
4-13
Other Functions Failure
Page
4-14
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