CQ User Guide, Firmware V1.1.0, issue 1.
Copyright © 2023 Allen & Heath. All rights reserved.
Allen & Heath Limited, Kernick Industrial Estate, Penryn, Cornwall, TR10 9LU, UK
www.allen-heath.com
Limited One Year Manufacturer’s Warranty
Allen & Heath warrants the Allen & Heath -branded hardware product and accessories contained in the original
packaging ("Allen & Heath Product”) against defects in materials and workmanship when used in accordance with
Allen & Heath's user manuals, technical specifications and other Allen & Heath product published guidelines for a
period of ONE (1) YEAR from the date of original purchase by the end-user purchaser ("Warranty Period").
This warranty does not apply to any non-Allen & Heath branded hardware products or any software, even if packaged
or sold with Allen & Heath hardware.
Please refer to the licensing agreement accompanying the software for details of your rights with respect to the use
of software/firmware (“EULA”).
Details of the EULA, warranty policy and other useful information can be found on the Allen & Heath website:
www.allen-heath.com/legal.
Repair or replacement under the terms of the warranty does not provide right to extension or renewal of the warranty
period. Repair or direct replacement of the product under the terms of this warranty may be fulfilled with functionally
equivalent service exchange units.
This warranty is not transferable. This warranty will be the purchaser’s sole and exclusive remedy and neither Allen &
Heath nor its approved service centres shall be liable for any incidental or consequential damages or breach of any
express or implied warranty of this product.
Conditions of Warranty
The equipment has not been subject to misuse either intended or accidental, neglect, or alteration other than as
described in the User Guide or Service Manual, or approved by Allen & Heath. The warranty does not cover fader wear
and tear.
Any necessary adjustment, alteration or repair has been carried out by an authorised Allen & Heath distributor or
agent. The defective unit is to be returned carriage prepaid to the place of purchase, an authorised Allen & Heath
distributor or agent with proof of purchase. Please discuss this with the distributor or the agent before shipping.
Units returned should be packed in the original carton to avoid transit damage.
DISCLAIMER: Allen & Heath shall not be liable for the loss of any saved/stored data in products that are either
repaired or replaced.
Check with your Allen & Heath distributor or agent for any additional warranty information which may apply. If further
assistance is required, please contact Allen & Heath Ltd.
Any changes or modifications to the equipment not approved by Allen & Heath could void the compliance of the
product and therefore the user’s authority to operate it.