Shows information about your phone, such as directory number, active
call and line status, call duration, softkey options, speed dials, placed calls,
and phone menu listings.
Phone screen3
Depending on how your system administrator sets up the phone, enable
softkey options displayed on your phone screen.
Softkey buttons4
The Navigation and Select button allows you to scroll through menus,
highlight items and select the highlighted item.
Navigation ring and
Select button
5
Places an active call on hold and resumes the held call.
Hold/Resume button
6
Creates a conference call.Conference button7
Transfers a call.Transfer button8
Toggles the speakerphone on or off. When the speakerphone is on, the
button is lit.
Speakerphone button9
Toggles the headset on or off. When the headset is on, the button is lit.Headset button10
Toggles the microphone on or off. When the microphone is muted, the
button is lit.
Mute button11
Allows you to dial phone numbers, enter letters, and select menu items
(by entering the item number).
Keypad12
Controls the handset, headset, and speakerphone volume (off hook) and
the ringer volume (on hook).
Volume button
13
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
8
Getting Started
Buttons and Hardware