Malicious Call Identification
Malicious Call Identification (MCID) allows you to identify an active call as suspicious, which initiates a
series of automated tracking and notification messages.
Trace Suspicious Call
Procedure
Press MCID to send a silent notification message to your system administrator.
You can send a silent notification only in connected state.
When the silent notification message is sent, your phone provides both a visual and audible confirmation.
Cisco Extension Mobility
Cisco Extension Mobility allows you to temporarily configure a Cisco IP Phone as your own. After you sign
in to Cisco Extension Mobility, the phone displays the message Resetting and then Registering. The
reset enables the phone to adopt your user profile, including your phone lines, features, established services,
and web-based settings. For more information, contact your system administrator.
Enable Extension Mobility
Procedure
Step 1
Press Applications .
Step 2
Select Extension Mobility (name can vary, including EM Service).
Step 3
Enter your user ID and PIN (provided by your system administrator).
Step 4
Select a device profile if prompted.
Step 5
Press Applications to sign out.
Step 6
Select Extension Mobility.
Step 7
Press Yes when prompted to sign out.
Mobile Connect
Mobile Connect allows you to use your mobile phone to handle calls that are associated with your desk phone
number.
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
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Calling Features
Malicious Call Identification