Redial a Number
Redial allows you to call the most recently dialed phone number.
Procedure
Step 1
To place a call from any phone line, press Redial.
Step 2
To place the call on a specific phone line, select the line to obtain dial tone and press Redial.
Answer Calls
Your system administrator sets up the Answer button depending on your call-handling needs and work
environment. Typically, the Answer is set up if you have multiple lines.
If you are on a call and you receive a second call, you see a notification window on the phone screen. This
notification window is called a call toast. The call toast remains visible for a preset amount of time. If an
incoming call has been call forwarded from another phone, you may see additional information in the call
toast to identify that the call has been forwarded.
For more information, contact your system administrator.
Answer Call Using PickUp
Procedure
Step 1
Perform one of the following actions:
•
Press PickUp to transfer a ringing call within your pickup group to your phone.
•
If you have multiple lines and want to pick up the call on a nonprimary line, first press the desired line
button, then press PickUp.
Step 2
If the call rings, press Answer to connect to the call.
Answer Call Using Group PickUp and Group PickUp Number
Procedure
Step 1
Perform one of the following actions:
Cisco IP Phone 7811, 7821, 7841, and 7861 User Guide for Cisco Unified Communications Manager 10.0 (SIP)
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Basic Operations
Redial a Number