Procedure
Step 1 Select Voice > User.
Step 2 In the Speed Dial section, enter a name and number that corresponds to the speed dial entry.
Step 3 Click Submit All Changes.
DTMF Wait and Pause Parameters
Speed dial, directory, extended function, and other strings configured in the phone can include wait (X) and
pause (,) characters. These characters that allow manual and automatic DTMF (Dual-Tone Multi-Frequency)
signal transmission.
You can add the wait and pause character with speed-dial, extended function, or directory strings in the format:
{Dial_String}[ ][,|X][DTMF_string][,|X][DTMF_string]
where:
• Dial_String —is the number that the user is trying to reach. For example, 8537777 or 14088537777.
• [ ](space)—is a dial termination character that defines or delimits the end of the dial string. The space is
mandatory. If the phone encounters an X or a comma (,) before the space, the characters are treated as
part of dial string.
• , (comma)—is a 2-second pause that is inserted for each comma in the string.
• X (wait)—indicates that the phone is waits for user input and acknowledgement.
When the user manually enters the DTMF signal with the key pad, the user sees a message to acknowledge
that the transmission of the manual entry is complete. On confirmation, the phone sends any DTMF
signals defined by the DTMF_string. The phone executes the next parameter. If there are no more
parameters in the dial string to execute, the phone exits to the main screen.
The wait prompt window does not disappear until the user confirms the wait prompt or the call is ended
either by the user or ended by the remote device.
• DTMF_string—is the DTMF signals that a user sends to a remote device after the call is connected. The
phone cannot send signals other than valid DTMF signals.
Example:
18887225555,,5552X2222
A speed dial entry triggers the phone to dial 18887225555. The space indicates the end of the dial string.
The phone waits 4 seconds (2 commas), and then sends the DTMF signals 5552.
A message is displayed, prompting the user to manually enter digits. When the user finishes dialing the digits,
the user presses OK to confirm the manual input is complete. The phone sends the DTMF signals 2222.
Usage Guidelines
A user can transmit digits any time, as long as the call is connected.
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
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Cisco IP Phone Administration
DTMF Wait and Pause Parameters