Factory Reset
DescriptionParameter
Resets the phone when you click Factory Reset tab
when the phone is idle.
Factory Reset
Download Status
Firmware Upgrade Status
DescriptionParameter
Displays the upgrade status (failed or succeeded) with
reason for the same.
Firmware Upgrade Status 1
Firmware Upgrade Status 2
Firmware Upgrade Status 3
Provisioning Status
DescriptionParameter
Displays the profile file name of the phone.Provisioning Profile
Displays the provisioning status (resync) of the phone.Provisioning Status 1
Provisioning Status 2
Provisioning Status 3
Displays the reason for the failure of provisioning of
the phone.
Provisioning Failure Reason
The Upgrade and Provisioning Status are displayed in reverse chronological order (like reboot history). Each
entry gives the status, time, and reason.
Note
Custom CA Status
These fields display the status of provisioning using a custom Certificate Authority (CA).
DescriptionParameter
Indicates whether provisioning using a custom CA
succeeded or failed:
• Last provisioning succeeded on mm/dd/yyyy
HH:MM:SS;
• Last provisioning failed on mm/dd/yyyy
HH:MM:SS
Custom CA Provisioning Status
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
257
Cisco IP Phone Troubleshooting
Factory Reset