Profile Authentication
Profile Authentication allows phone users to resynchronize the provisioning profile onto the phone.
Authentication information is required while the phone tries to resynchronize and download configuration
file for the first time and gets an HTTP or HTTPS 401 authentication error. When you enable this feature, the
Profile account setup screen is displayed on the phone for the following situations:
• When the HTTP or HTTPs 401 authentication error occurs during first-time provisioning after the phone
reboots
• When the profile account username and password are empty
• When there are no username and password in the Profile Rule
If the Profile account setup screen is missed or ignored, the user can also access the setup screen through
the phone screen menu, or the Setup softkey, which displays only when no line on the phone is registered.
When you disable the feature, the Profile account setup screen doesn't display on the phone.
The username and password in the Profile Rule field have a higher priority than the profile account.
• When you provide a correct URL in the Profile Rule field without a username and password, the phone
requires authentication or digest to resynchronize the profile. With the correct profile account,
authentication passes. With an incorrect profile account, authentication fails.
• When you provide a correct URL in the Profile Rule field with a correct username and password, the
phone requires authentication or digest to resynchronize the profile. The profile account is not used for
phone resynchronization. Sign-in is successful.
• When you provide a correct URL in the Profile Rule field with an incorrect username and password,
the phone requires authentication or digest to resynchronize the profile. The profile account isn't used
for phone resynchronization. Sign-in always fails.
• When you provide an incorrect URL in the Profile Rule field, sign-in always fails.
Specify the Profile Authentication Type
You can specify the profile authentication type from the phone administration web page.
Before you begin
Access the phone administration web page. See Access the Phone Web Page, on page 88.
Procedure
Step 1 Select Voice > Provisioning.
Step 2 In the Configuration Profile section, set the Profile Authentication Type field as described in the
Configuration Profile, on page 282.
Step 3 Click Submit All Changes.
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
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Cisco IP Phone Administration
Profile Authentication
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