Cisco 8861 Administration Guide

Enable Profile Account
You can set up the profile account feature from the phone web page. It allows users to collect authentication
information. Authentication information is required while the phone tries to resynchronize and download
configuration file and gets an HTTP or HTTPS 401 authentication error for the first time. When you enable
this feature, the Profile account setup screen is displayed automatically on the phone for the following
situations:
• When the HTTP or HTTPs 401 authentication error occurs during provisioning for the first time after
the phone reboots
• When the Profile Account username and password are empty
• When there are no username and password in the Profile Rule
There are two ways to trigger the Profile account setup screen. The screen can be triggered when there is an
HTTP or HTTPS 401 authentication error for the first time. If the user misses or ignores the popup screen, it
can also be triggered through the phone screen menu.
When you disable the feature, the Profile account setup screen isn't displayed on the phone.
Use this information to help you troubleshoot this situation.
Username and password in the Profile Rule have higher priority than profile account.
• When you provide a correct URL in the Profile Rule field without a username and password, the phone
requires HTTP or HTTPS basic authentication or digest to resync the profile. With correct profile account,
authentication passes. With incorrect profile account authentication fails.
• When you provide a correct URL in the Profile Rule field with correct username and password, the
phone requires HTTP or HTTPS basic authentication or digest to resync the profile. Profile account is
not used for phone resync. Sign-in is successful.
• When you provide a correct URL in the Profile Rule field with incorrect username and password, the
phone requires HTTP or HTTPS basic authentication or digest to resync the profile. Profile account is
not used for phone resync. Sign-in always fails.
• When you provide incorrect URL in the Profile Rule field, sign-in always fails.
Before you begin
Access the phone administration web page. See Access the Phone Web Page, on page 88.
Procedure
Step 1 Select Voice > Provisioning.
Step 2 In the Configuration Profile section, set the Profile Account Enable field as described in the Configuration
Profile, on page 282.
Step 3 Click Submit All Changes.
Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide
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Cisco IP Phone Administration
Enable Profile Account

Cisco 8861 Specifications

General

Brand	Cisco
Model	8861
Category	IP Phone
Language	English