Then...If you want to...
Use the various features of your mobile phone (for example,
*74). Contact your system administrator for a list of access
codes.
Transfer your incoming mobile active call
to desk phone
Mobile Connect and Mobile Voice Access
If you have Mobile Connect and Mobile Voice Access installed, you can use your mobile phone to handle
calls that are associated with your desktop phone number.
Your desktop and remote destinations receive calls simultaneously.
When you answer the call on your desktop phone, the remote destinations stop ringing, disconnect, and display
a missed call message.
When you answer the call on one remote destination, the other remote destinations stop ringing and disconnect;
the other remote destinations show a missed call message.
Then...If you want to...
Use the User Options web pages to set up remote destinations and create
access lists to allow or block calls from specific phone numbers from being
passed to the remote destinations. See Set up phone and access list for Mobile
Connect, on page 79.
Configure Mobile Connect
See Answer call, on page 23.Answer a call using your
mobile phone
See Active call movement, on page 46.Switch an active call between
your desk phone and mobile
phone
See Advanced call tasks, on page 31.Make a call from your mobile
phone
Tips
•
When you call Mobile Voice Access, you must enter the number that you are calling and your PIN if
any of the following are true:
◦
The number you are calling from is not one of your remote destinations.
◦
The number is blocked by you or your carrier (shown as Unknown Number).
◦
The number is not accurately matched in the Cisco Unified Communications Manager database;
for example, if your number is 510-666-9999, but it is listed as 666-9999 in the database, or your
number is 408-999-6666, but the database entry is 1-408-999-6666.
Cisco Desktop Collaboration Experience DX600 Series User Guide, Release 10.0(1)
32 OL-28931-01
Calling tasks
Business calls with single phone number
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