Transfer call without talking to transfer recipient
Procedure
Step 1
From an active call, tap Transfer.
Step 2
Enter the target number.
Step 3
Tap Transfer again to complete the transfer or EndCall to cancel.
Step 4
If your phone has on-hook transfer enabled, complete the transfer by hanging up.
Talk to transfer recipient before transferring call
Procedure
Step 1
From an active call, tap Transfer.
Step 2
Enter the target number.
Step 3
Wait for the transfer recipient to answer.
Step 4
Tap Transfer again to complete the transfer or EndCall to cancel.
Step 5
If your phone has on-hook transfer enabled, complete the transfer by hanging up.
Call transfer to voice message system
You can use Divert to send an active, ringing, or held call to your voice message system. Depending on the
type of call and your phone configuration, you can also use Divert to send the call to the voice message system
of another party.
•
If the call was originally sent to the phone of another person, Divert allows you to redirect the call either
to your own voice message system or to the voice message system of the original called party. Your
system administrator makes this option available to you.
•
If the call is sent to you directly (not transferred or forwarded to you), or if your phone does not support
the option described above, using Divert redirects the call to your voice message system.
Tips
•
If your phone displays a menu that disappears before you make your selection, tap Divert again to
redisplay the menu. You can also contact your system administrator to configure a longer timeout value.
•
When you switch an in-progress call from your mobile phone to a Cisco DX600 Series phone that shares
the same line (Session Handoff), the Divert feature is disabled on the Cisco DX600 Series phone. The
Divert feature returns when the call ends.
Cisco Desktop Collaboration Experience DX600 Series User Guide, Release 10.0(1)
OL-28931-01 43
Calling tasks
Call transfer to voice message system
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