Nonsecure call
The phone is not protected on the Cisco Unified Communications Manager server and the call status
is nonsecure.
Then...If you want to...
Look for a security icon in the top right corner of the call activity
area, next to the call duration timer:
•
Authenticated call or conference
•
Encrypted call or conference
•
Nonsecure call or conference
Check the security level of a call or
conference
Listen for a secure indication tone at the beginning of the call:
•
Secure call status: If the phone is protected, the Play Secure
Indication Tone is enabled, and the call status is secure, a
secure indication tone plays on the protected phone at the
beginning of a call (three long beeps with pauses). The lock
icon is also present to indicate that the call is secure.
•
Nonsecure call status: If the phone is protected, the Play
Secure Indication Tone is enabled, and the call status is
nonsecure, a nonsecure indication tone plays on the protected
phone at the beginning of a call (six short beeps with brief
pauses). The play arrow icon is also present to indicate that
the call is not secure.
For more information, contact your system administrator.
Verify that the phone connection (call
status) is secure.
Contact your system administrator.Determine whether secure calls can be
made in your company
There are interactions, restrictions, and limitations that affect how security features work on your phone. For
more information, contact your system administrator.
Cisco determines that a device that is engaged in a call is either trusted or untrusted. Lock or shield icons
are not displayed on a Cisco DX650 screen when a call is to or from an untrusted device, even though the
call might be secure.
Note
VPN client
Your system administrator configures the Virtual Private Network (VPN) Client feature as needed.
Related Topics
AnyConnect VPN, on page 66
Cisco Desktop Collaboration Experience DX600 Series User Guide, Release 10.0(1)
OL-28931-01 53
Calling tasks
Secure calls
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