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Chapter 6 Trouble Guide
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Chapter 6 Trouble Guide
1. Error Code
Check the error code or error message and solve the problem by following the guide displayed on the screen
or by referring to list below. If the error cannot be solved by the following methods, contact your dealer.
Depending on the content of the error, the key might not be displayed.
If the key is displayed, check the guide content and touch the key to release the error.
If the key is not displayed, follow the guide content to release the error.
1-1. Warning error
Error code and error message
Guide
Error Code Cause Solution
U1000 The top cover is open. Close the top cover.
U1300 The side cover is open. Close the side cover after attaching the folding plate 2
correctly.
U1500 Folding plate 1 is not attached. Attach the folding plate 1 correctly.
U1602(*1)
The key is pressed in a state where
test paper feeding is not performed
when the optical sensor is set for
double feed detection.
Perform a test feed.
U2001 Paper is not stacked in the paper feed
tray.
Load paper in the paper feed tray.
Touch the key to release the error.
U2005(*1) The direction of paper stacked on the
paper feed tray is incorrect.
Load paper in the correct direction.
Checkifthepapersizesettingiscorrectlyset.
Touch the key to release the error.
U2007(*2) The paper feed tray is not set. Raise the paper feed tray.
Touch the key to release the error.
(*1) DF-999/DF-999A
(*2) DF-990/DF-990A