Planning overview
287
Planning and Installation
Transportation and
delivery guidelines
A Symmetrix DMX-3 delivered within the United States or Canada
travels by air-ride truck or van. The Symmetrix DMX-3 system bay
and storage bays are shrouded by custom-designed shipping
material, crated, and palleted. Integrated shock absorbing casters on
which the Symmetrix DMX-3 system bay and storage bay rest
facilitate their movement during shipping and installation.
A Symmetrix DMX-3 delivered Internationally normally involves air
freight and are, therefore, crated for shipment.
Unless otherwise instructed, the EMC Traffic Department arranges
for delivery directly to the customer’s computer room. To ensure
successful delivery of the Symmetrix DMX-3, EMC has formed
partnerships with specially selected moving companies. These
companies have moving professionals trained in the proper handling
of large and very sensitive systems. These companies provide the
appropriate personnel, floor layments, and any ancillary moving
equipment required to facilitate delivery.
Remote support
Remote support is an important and integral part of EMC’s Customer
Service and Support strategy. Communication between the EMC
Customer Support Center and the Symmetrix DMX-3 occurs through
the external serial modem connected to the Symmetrix service
processor. This feature requires customers to provide a dedicated
telephone line (for the modem). The modems do not require external
power connections.
Planning for
upgrades
When planning for upgrades, consider space, power, and
environmental concerns as described in this product guide and the
EMC Symmetrix DMX-3 Physical Planning Guide.
To Next Page
Loading...
Need help?
General
