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Aculaser M2000 series
Epson Aculaser M2000 series User Manual
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Troubleshooting
77
Paper Jam around the standard lower cassette
1.
Remove the standard paper cassette, ge
ntly pull
any sheets
of paper out,
and reinstal
l the paper
cassette.
Paper Jam around the 250-
sheet Paper Cassette Unit
1.
Remove the optional paper cassette, gently pull
any sheets of paper out,
and reinstall th
e paper
cassette.
76
78
Table of Contents
Default Chapter
2
Table of Contents
2
Copyright and Trademarks
9
Operating System Versions
11
Safety
12
Warnings, Cautions, and Notes
12
Safety Precautions
12
Important Safety Instructions
14
Safety Information
16
Power On/Off Cautions
17
Safety Instructions
12
Chapter 1 Getting to Know Your Printer
18
Where to Find Information
18
Printer Parts
19
Front View
19
Rear View
19
Inside the Printer
21
Control Panel
22
Options and Consumable Products
23
Options
23
Consumable Products
23
Chapter 2 Printing Tasks
25
Loading Paper into Your Printer
25
MP Tray
25
Lower Paper Cassette Unit
27
Selecting and Using Print Media
29
Labels
30
Envelopes
30
Thick Paper
31
Semi-Thick Paper
32
Transparencies
32
Custom Paper Size
32
Cancelling a Print Job
33
From the Printer
33
From the Computer
34
Setting the Print Quality
34
Using the Automatic Setting
34
Using the Advanced Setting
36
Customizing Print Settings
38
Toner Save Mode
40
Setting the Advanced Layout
40
Duplex Printing
40
Modifying the Print Layout
42
Resizing Printouts
44
Printing Watermarks
45
Printing Headers and Footers
49
Printing with an Overlay
51
Printing Web Pages to Fit Your Paper Size
54
Chapter 3 Installing Options
55
Optional Paper Cassette Unit
55
Handling Precautions
55
Installing the Optional Paper Cassette Unit
55
Removing the Optional Paper Cassette Unit
59
Memory Module
59
Installing a Memory Module
59
Removing a Memory Module
63
Chapter 4 Replacing Consumable Products
64
Precautions During Replacement
64
Precautions for Replacing the Toner Cartridge
64
Chapter 5 Cleaning and Transporting the Printer
67
Cleaning the Printer
67
Cleaning the Pickup Roller
67
Cleaning Inside the Printer
69
Transporting the Printer
73
Finding a Place for the Printer
73
For Long Distances
74
For Short Distances
75
Chapter 6 Troubleshooting
76
Clearing Jammed Paper
76
Precautions for Clearing Jammed Paper
76
Paper Jam Around the Standard Lower Cassette
77
Paper Jam Around the 250-Sheet Paper Cassette Unit
77
Paper Jam in the 250-Sheet Paper Cassette Unit
78
Paper Jam Inside the Printer
79
Paper Jam Around the MP Tray
83
Paper Jam Around the Rear Cover
87
Paper Jam Around the DM Tray
88
Printing a Status Sheet
90
Operational Problems
90
The Ready Light Does Not Turn on
90
The Printer Does Not Print (Ready Light Off)
90
The Ready Light Is on but Nothing Prints
90
The Optional Product Is Not Available
91
The Remaining Service Life of the Toner Cartridge Is Not Updated (for Windows Users Only)91
91
Printout Problems
91
The Font Cannot be Printed
91
Printout Is Garbled
92
The Printout Position Is Not Correct
92
Graphics Do Not Print Correctly
92
Print Quality Problems
93
The Background Is Dark or Dirty
93
White Dots Appear in the Printout
93
Print Quality or Tone Is Uneven
93
A Vertical Line Appears on the Printout
93
Toner Smudges
94
Areas Are Missing in the Printed Image
94
Completely Blank Pages Are Output
94
The Printed Image Is Light or Faint
95
The Non-Printed Side of the Page Is Dirty
95
Print Quality Decreased
95
Memory Problems
96
Insufficient Memory for Current Task
96
Insufficient Memory to Print All Copies
96
Paper Handling Problems
96
Paper Does Not Feed Properly
96
Problems Using Options
97
Feed Jam When Using the Optional Paper Cassette
97
An Installed Option Cannot be Used
97
Correcting USB Problems
97
USB Connections
98
Windows Operating System
98
Printer Software Installation
98
Network Connection Problems (Only for the DN Model)
99
Cannot Install Software or Drivers
99
Cannot Access the Shared Printer
99
Status and Error Lights
100
Troubleshooting
101
Canceling Printing
106
Printing in the Postscript 3 Mode Problems
106
The Printer Does Not Print Correctly in the Postscript Mode
107
The Printer Does Not Print
107
The Printer Driver or Printer that You Need to Use Does Not Appear in the Printer Setup Utility (Mac os 10.3.X and 10.4.X) or Print Center (Mac os 10.2)
107
The Font on the Printout Is Different from that on the Screen
108
The Printer Fonts Cannot be Installed
108
The Edges of Texts And/Or Images Are Not Smooth
108
The Printer Does Not Print Normally Via the USB Interface
108
The Printer Does Not Print Normally Via the Network Interface (Only for the DN Model)109
109
An Undefined Error Occurs (Macintosh Only)
110
Printing in the PCL6/PCL5 Mode Problems
110
The Printer Does Not Print
110
The Printer Does Not Print Correctly in the PCL Mode
110
The Printer Does Not Start Manual Duplex Printing (PCL6 Only)
110
The Font on the Printout Is Different from that on the Screen
110
The Edges of Texts And/Or Images Are Not Smooth
111
Chapter 7 About the Printer Software for Windows
112
Using the Printer Driver
112
Accessing the Printer Driver
112
Printing a Status Sheet
113
Changing the Printer Settings
113
Making Extended Settings
113
Making Optional Settings
113
Displaying Consumable Information
113
Ordering Consumables
114
Using EPSON Status Monitor
114
Installing EPSON Status Monitor
114
Accessing EPSON Status Monitor
116
Detailed Status
117
Consumables Information
118
Job Information
119
Notice Settings
121
Order Online
122
Uninstalling the Printer Software
123
Sharing the Printer on a Network
124
Sharing the Printer
124
Using an Additional Driver
125
Setting up Clients
129
Installing the Printer Driver from the CD-ROM
132
Chapter 8 About the Printer Software for Macintosh
134
Using the Printer Driver
134
Accessing the Printer Driver
134
Changing the Printer Settings
134
Making Extended Settings
134
Using EPSON Status Monitor
135
Accessing EPSON Status Monitor
135
Detailed Status
136
Consumables Information
137
Job Information
137
Notice Settings
138
Uninstalling the Printer Software
139
For Mac os X Users
139
Sharing the Printer on a Network
140
Sharing the Printer
140
For Mac os X Users
140
Chapter 9 About the Postscript Printer Driver
141
System Requirements
141
Printer Hardware Requirements
141
Computer System Requirements
141
Using the Postscript Printer Driver with Windows
142
Installing the Postscript Printer Driver for the Parallel Interface (Only for the D Model)142
142
Installing the Postscript Printer Driver for the USB Interface
143
Installing the Postscript Printer Driver for the Network Interface
144
Accessing the Postscript Printer Driver
145
Using Appletalk under Windows 2000
145
Using the Postscript Printer Driver with Macintosh
145
Installing the Postscript Printer Driver
145
Selecting the Printer
146
Accessing the Postscript Printer Driver
148
Chapter 10 About the PCL6/PCL5 Printer Driver
149
About the PCL Mode
149
Hardware Requirements
149
System Requirements
149
Using the PCL6/PCL5 Printer Driver
150
Installing the PCL6 Printer Driver
151
Accessing the PCL6 Printer Driver
152
Appendix A Technical Specifications
153
Paper
153
Available Paper Types
153
Paper that Should Not be Used
153
Printable Area
154
Printer
155
General
155
Environmental
156
Mechanical
156
Electrical
156
Standard and Approvals
156
Interfaces
157
USB Interface
157
Ethernet Interface
157
Options and Consumable Products
158
Optional Paper Cassette Unit
158
Memory Modules
158
Toner Cartridge
159
Appendix B Customer Support
160
Contacting Customer Support
160
Before Contacting Epson
160
Help for Users in Europe
160
Help for Users in Australia
160
Help for Users in Singapore
161
Help for Users in Thailand
162
Help for Users in Vietnam
162
Help for Users in Indonesia
162
Help for Users in Hong Kong
164
Help for Users in Malaysia
164
Help for Users in India
165
Help for Users in the Philippines
166
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Epson Aculaser M2000 series Specifications
General
Brand
Epson
Model
Aculaser M2000 series
Category
Printer
Language
English
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