Troubleshooting 99
Note:
For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation process,
click Yes. If you click No, you will have to install the printer software again.
For Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64, if the Software Installation
dialog box appears during the installation process, click Continue Anyway. If you click STOP
Installation, you will have to install the printer software again.
Network Connection Problems (only for the DN model)
Cannot install software or drivers
Cannot access the shared printer
Note:
For the additional driver to be installed, please see the table below.
Cause What to do
You are not accessing the operating system with the
administrative privilege.
Access the operating system with the administrative privilege.
Cause What to do
Inappropriate texts are used for the Share name of
the shared printer.
Do not use spaces or hyphens for the Share name.
An additional driver cannot be installed on the client
computer, although the print server’s OS and the
client OS are different.
Install the printer drivers from the CD-ROM.
Your network system causes this problem. Ask the administrator of the network for assistance.
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