Images Are Distorted or Not Clear
Check the following points
● Are the glass and rollers inside the ADF clean? (page 107)
● Is the ADF being pushed down during scanning? Or, is there a heavy object on top of the ADF? (page
107)
● Is a scan performed on a place that is unstable or vibrates? (page 107)
● Is the scanner placed on a flat, level surface? Are the rubber pads attached on the bottom of the
scanner? (page 107)
● Are there any wrinkles or curls on the document? (page 107)
If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page
117) first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
● Are the glass and rollers inside the ADF clean?
Solution
Clean the dirty parts.
For details, refer to Daily Care (page 66).
● Is the ADF being pushed down during scanning? Or, is there a heavy object on top of the ADF?
Solution
Do not push down the top of the ADF, or place any heavy objects on the ADF during scanning.
● Is a scan performed on a place that is unstable or vibrates?
Solution
Perform a scan on a place that is stable and does not vibrate.
● Is the scanner placed on a flat, level surface? Are the rubber pads attached on the bottom of the scanner?
Solution
Place the scanner on a flat and level surface.
Or, attach the rubber pads on the bottom of the scanner.
● Are there any wrinkles or curls on the document?
Solution
Smooth out the wrinkles or curls on the document.
Troubleshooting
107
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