There Are Black Traces on the Document
Check the following points
● Are you scanning documents written in lead pencil or carbon paper? (page 116)
● Are the glass and rollers inside the ADF clean? (page 116)
If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page
117) first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
● Are you scanning documents written in lead pencil or carbon paper?
Solution
When you scan documents written in lead pencil, make sure you clean the rollers frequently.
For details, refer to Daily Care (page 66).
● Are the glass and rollers inside the ADF clean?
Solution
Clean the dirty parts.
For details, refer to Daily Care (page 66).
Troubleshooting
116
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