Images Turn Out Elongated
Check the following points
● Are the rollers clean? (page 114)
● Do the documents meet the paper requirements? (page 114)
● Is the roller set (the brake roller and pick roller) worn out? (page 114)
If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page
117) first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
● Are the rollers clean?
Solution
Clean the rollers.
For details, refer to Daily Care (page 66).
● Do the documents meet the paper requirements?
Solution
Use documents that meet the requirements.
For details, refer to Documents for Scanning (page 52).
● Is the roller set (the brake roller and pick roller) worn out?
Solution
Start up the Software Operation Panel to check the counter for the roller set (the brake roller and pick
roller), and if necessary, replace the roller set.
For details about how to check the counter, refer to Checking the Sheet Counters (page 135).
For details about how to replace the roller set, refer to Replacing the Roller Set (page 79).
Troubleshooting
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