HP StorageWorks SN6000 User Manual

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Table 17 describes the fields in the Call Home Editor—Tech Support Center Profile dialog box.
To create a Call Home Tech Support Center profile:
1. Open the Switch menu, select Call Home, and then select Profile Manager.
2. The Call Home Profile Manager dialog box is displayed.
3. Choose one of the following options to open the Call Home Profile Editor—Create Tech Support Center
Profile dialog box:
•Click Support on the tool bar.
• Select Edit > Create Tech Support Center Profile.
• Select an event level threshold option (Alarm, Critical, Warn, None) from the Level drop-down list.
Table 17 Call Home Editor—Tech Support Center Profile dialog box fields
Field Description
Name The name automatically assigned to the profile. This profile can not be
changed or deleted, but the settings can be modified.
Level The severity level of the event (Alarm, Critical, Warning, None). The level
of events processed by the profile to produce emails that will be sent to the
email addresses listed in the profile.
Format The format used to compile and email a message in response to an
incoming event that is processed by the profile. Formats allowed include:
• ShortText includes the minimum amount of detail required to describe
the event and identify the switch sending the message; it is the
intended format for reading on mobile electronic devices.
• FullText includes the same information as ShortText and provides
additional information to identify switch location and contact
information for switch administrators; it is the intended format for
reading via standard email clients.
• The Tsc1 format is similar to the ShortText format but is compiled to
simplify machine processing of email messages.
Max Size
(650—2,000,000)
The maximum number of bytes allowed for an email message compiled
for the profile. Most email messages are relatively small, under 2KB.
However, emails that are produced by a capture operation can be as
large as 1MB due to the inclusion of file attachments.
Email Subject The subject line in the email to be sent. It is the string that is appended to
the string generated by CallHome for the email message subject line.
Enable Capture Enables or disables the capture operations for the profile. Only the Tech
Support Center profile is allowed to define and execute capture
operations on the switch.
Time of Day The time of day, in HH:MM format, when the capture operation will be
executed on the switch. Only the Tech Support Center profile is allowed to
define and execute capture operations on the switch. The default is 02:30.
Day of Week The day of the week–specified as Sunday, Monday, Tuesday,
Wednesday, Thursday, Friday or Saturday–when the capture operation
will be executed on the switch. The default is Monday.
Interval (1—26 weeks) The number of weeks that must pass between executions of the capture
operation. The default is 1.
Address The email address of the recipient added to the Tech Support Center
profile. A maximum of 10 addresses is allowed and displayed in the
Addresses window.

HP StorageWorks SN6000 Specifications

General

Brand	HP
Model	StorageWorks SN6000
Category	Switch
Language	English