HP Z200 User Manual

Troubleshooting checklist
Before running diagnostic utilities, use the following checklist to find possible solutions for computer or
software problems.
●
Is the computer and monitor connected to a working electrical outlet?
●
Is the computer powered on?
●
Is the blue power light illuminated?
●
Is the monitor on?
●
Is the monitor power LED illuminated?
●
If the monitor is dim, adjust the monitor brightness and contrast controls.
●
Press and hold any key. If the system beeps, the keyboard is operating correctly.
●
Check cables for loose or improper connections.
●
After installing a non-plug and play (PnP) expansion board or other option (such as a diskette
drive), reconfigure the computer.
●
Are all necessary device drivers installed?
●
Have all printer drivers been installed for each application?
●
Have you removed diskettes, optical disks, and USB drive keys from the drives before powering
on the computer?
●
Are you running the latest version of BIOS, drivers, and software?
Troubleshooting scenarios and solutions
This section presents an extensive overview of various troubleshooting scenarios and possible solutions
for a Windows-based computer.
NOTE: For Linux troubleshooting information, refer to the HP Workstations for Linux User Manual at
http://www.hp.com/support/linux_user_manual.
Solving minor problems
Table 6-1 Minor problems
Problem Cause Possible Solution
Workstation appears frozen
and does not shut down when
the power button is pressed.
Software control of the power
switch is not functional.
1.
Press and hold the power button for at least four
seconds until the computer shuts down.
2.
Disconnect the electrical plug from the outlet.
3.
Restart the computer.
Workstation seems to be
frozen.
Program in use has stopped
responding to commands.
1.
If possible, use the Windows Task Manager to isolate
and terminate the offending process.
2.
Attempt the normal Windows shutdown procedure.
3.
Restart the computer using the power button.
144 Chapter 6 Diagnostics and troubleshooting ENWW

HP Z200 Specifications

General

Tcase	69.1 °C
Bus type	DMI
Stepping	D2
FSB Parity	No
Processor cache	8 MB
Processor cores	4
Processor model	E3-1240
System bus rate	5 GT/s
Processor series	Intel Xeon E3-1200
Processor socket	LGA 1155 (Socket H2)
Processor threads	8
Processor codename	Sandy Bridge
Processor frequency	3.3 GHz
Processor cache type	Smart Cache
Processor lithography	32 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	3.7 GHz
Processor operating modes	64-bit
ECC supported by processor	Yes
Thermal Design Power (TDP)	80 W
Number of processors installed	1
CPU multiplier (bus/core ratio)	33
Maximum number of PCI Express lanes	20
Memory types supported by processor	DDR3-SDRAM
Memory clock speeds supported by processor	1066, 1333 MHz
Memory bandwidth supported by processor (max)	21 GB/s
Maximum internal memory supported by processor	32 GB
Audio system	HD
Product type	Workstation
Motherboard chipset	Intel® C206
Memory slots	4x DIMM
Internal memory	8 GB
Memory channels	Dual-channel
Memory clock speed	1333 MHz
Maximum internal memory	- GB
HDD speed	7200 RPM
RAID levels	0, 1
HDD capacity	1000 GB
HDD interface	SATA
Optical drive type	DVD-RW
Card reader integrated	-
Graphics card	Quadro 2000
Power supply type	AC
External drive bays	3 x 5.25\
Internal drive bays	3 x 3.5\
Networking features	Gigabit Ethernet (10/100/1000)
Graphics card family	NVIDIA
Maximum graphics card memory	1.024 GB
Modem (RJ-11) ports	0
PS/2 ports quantity	2
USB 2.0 ports quantity	14
Chassis type	Minitower
Product color	Black
Country of origin	China
Number of 3.5\" bays	3
Bundled software	HP ProtectTools
Operating system installed	Windows 7 Professional
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 85 %
Power supply	400 W
Power supply input voltage	100-240 V
Power supply input frequency	50 - 60 Hz
Certification	ENERGY STAR 5.0
Processor code	SR00K
Processor ARK ID	52273
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00

Weight and Dimensions

Depth	455 mm
Width	178 mm
Height	447 mm
Weight	10400 g