Table 1. Minimum rmware levels for common library features (continued)
Feature Minimum Firmware Levels Required
LTO M8 media
Library Firmware must be at 1.1.1.1-B00 or greater
to support the M8 media feature. Drive rmware
must be at HB82 or greater to support the M8
media feature. Ensure that any IBM device drivers
are at the minimum level that is required to
support the 3U library.
Sequential Mode Library Firmware must be at 1.1.1.2-A00 or greater
to support Sequential Mode. Ensure that any host
applications are at the minimum level that is
required to support the 3U library in this mode.
Library Serial Number 7800K0K or greater Library rmware must be at 1.2.1.0-A00 or greater
to support newer library serial numbers.
Key Path Diagnostics (KPD) Library Firmware must be at 1.3.0.0-A00 or greater
to support KPD.
Accessing online technical support
It is the customer's responsibility to set up this tape drive or library and to ensure that the drive and
library have the latest rmware (unless a service contract is purchased).
For online Technical Support, visit http://www.ibm.com/support/.
For the latest rmware and diagnostic procedures, visit http://www.ibm.com/support/.
Contacting IBM technical support
In the US: Call 1-800-IBM_SERV (1-800-426-7378).
Note: Before you call, complete all the steps in “Contacting IBM technical support” on page 82.
All other Countries or Regions: See http://www.ibm.com/planetwide/.
Select your country, then under Technical Support, click Open Service Request.
Registering for My Notication
My Notication registration provides email notication when new rmware levels are updated and
available for download and installation. To register for My Notication:
1. Visit the web at http://www-01.ibm.com/software/support/einfo.html.
2. Click My Notications.
Note: Library rmware and tape drive rmware are veried and released together. When you are updating
to the latest rmware, verify that all installed components such as tape drives and library rmware are at
the latest levels noted on the Support website. Mixing different levels of library and tape drive rmware is
not supported and might cause unpredictable results.
iv
IBM TS4300 Tape Library Machine Type 3555: User's Guide
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