2-72 Options Service Manual
4024-XXX
245.01 Sensor (tray 2 feed-out) on jam
13 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the paper path.
Open the HCF top door assembly
Open the HCF media feed unit assembly.
Check these items by turning them with your fingers.
Are the pick roll, feed roll, separation roll, HCF media
transport roll assembly, and roll attached on the HCF
top door assembly installed correctly?
Go to step 2. Clean or replace the
appropriate roll, and
clean the paper
path.
Go to “HCF pick
roll assembly
removal” on
page 4-142, “HCF
feed roll assembly
removal” on
page 4-143, “HCF
separation roll
assembly removal”
on page 4-145, and
“HCF media
transport roll
assembly removal”
on page 4-149.
2 Are the pick roll, feed roll, separation roll, HCF media
transport roll assembly, and roll attached on the HCF
top door assembly free of excess wear and
contamination?
Go to step 3. Clean or replace the
appropriate roll, and
clean the paper
path.
Go to “HCF pick
roll assembly
removal” on
page 4-142, “HCF
feed roll assembly
removal” on
page 4-143, “HCF
separation roll
assembly removal”
on page 4-145, and
“HCF media
transport roll
assembly removal”
on page 4-149.
3 Check the sensor (tray 2 feed-out) on the printer for
proper operation.
1. Enter Diagnostics mode.
2. Select INPUT TRAY TESTS.
3. Select Sensor Tests.
4. Select Tray 2.
5. Select Feed-out.
Open the printer left lower door assembly.
Does the display on the operator panel change, every
time a piece of white paper is placed over the sensing
area of the above sensor?
Go to step 5. Go to step 4.
Step Check Yes No
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