2-14 Options Service Manual
4024-XXX
244.01 Sensor (tray 3 feed-out) on jam (tray 4 media feed)
6 Check the tray 4 pre-feed sensor for proper connection.
Is the above sensor connected properly?
Replace the sensor
(pre-feed).
Go to “2X 500-
sheet drawer
(2TM)—sensor
(pre-feed) removal”
on page 4-25.
Replace the
connection.
7 Check the 2TM/TTM controller card assembly and the
printer engine card assembly for proper connection.
Are connectors P541 and P413 on the above cards
connected properly?
Go to step 8. Replace the
connection.
8 Check the sensor (tray 4 feed-out) for proper operation.
1. Enter Diagnostics mode.
2. Select INPUT TRAY TESTS.
3. Select Sensor Tests.
4. Select Tray 4.
5. Select Pre-feed.
Open the 2TM/TTM left door assembly, and visually
check it.
Does the display on the operator panel change every
time the actuator on the above sensor operates?
Go to step 10. Go to step 9.
9 Check the sensor (tray 4 feed-out) for proper
connection.
Is the above sensor connected properly?
Replace the sensor
(tray 4 feed-out).
Go to “2X 500-
sheet drawer
(2TM)—sensor
(tray 4 feed-out)
removal” on
page 4-38.
Replace the
connection.
10 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2X 500-
sheet drawer
(2TM)—2TM/TTM
controller card
assembly removal”
on page 4-43.
Go to step 11.
Problem solved.
11 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the media. Go to step 2.
Step Check Yes No