Diagnostic information 2-33
4024-XXX
Tray 4 media size mismatch in length
10 Check the sensor (registration) for proper operation.
1. Enter Diagnostics mode.
2. Select BASE SENSOR TESTS.
3. Select Media Path.
4. Select Registration.
Open the printer left door assembly, and visually check
it.
Does the display on the operator panel change every
time the actuator on the above sensor operates?
Go to step 12. Go to step 11.
11 Check the sensor (registration) for proper connection.
Is the above sensor connected properly?
Replace the sensor
(registration).
Refer to the Printer
Service Manual.
Replace the
connection.
12 Check the registration clutch for proper operation.
1. Enter Diagnostics mode.
2. Select MOTOR TESTS.
3. Select Registrat clutch.
Does the above component make an audible clicking
sound every time it is activated?
Go to step 14 Go to step 13.
13 Check the registration clutch for proper connection.
Is the above component connected properly?
Replace the
registration clutch.
Replace the
connection.
14 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2X 500-
sheet drawer
(2TM)—2TM/TTM
controller card
assembly removal”
on page 4-43.
Go to step 15.
Problem solved.
15 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the media.
Pull out tray 4, and visually check it.
Is the media loaded in tray 4 properly?
Go to step 2. Load media
properly.
2 Check the media.
Are the front media tray guide assembly and rear media
tray guide on tray 4 set correctly?
Pull out tray 4, and visually check it.
Go to step 3. Set the parts
properly.
Step Check Yes No
To Next Page
Loading...
Need help?
General
Weight and Dimensions
