Diagnostic information 2-99
4024-XXX
919.00 Sensor (exit 2 media shift HP) failure
10 Check the sensor (duplex wait) for proper connection.
Is the above sensor connected properly?
Replace the sensor
(duplex wait).
Go to “Duplex
sensor (duplex
wait) removal” on
page 4-184.
Replace the
connection.
11 Perform a print test.
Does the error still occur?
Replace the exit
interface card
assembly.
Refer to the Printer
Service Manual.
Go to step 11.
Problem solved.
12 Perform a print test.
Does the error still occur?
Replace the duplex
controller card
assembly.
Go to “Duplex
controller card
assembly removal”
on page 4-181.
Go to step 13.
Problem solved.
13 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
problem solved.
Step Check Yes No
1 Check the sensor (exit 2 media shift HP) for proper
operation.
1. Enter Diagnostics mode.
2. Select BASE SENSOR TESTS.
3. Select Media Path.
4. Select Exit2 shift HP.
Move the shift assembly with your finger in a side to
side motion.
Does the display on the operator panel change every
time the sensing area of the above sensor is blocked?
Go to step 3. Go to step 2.
2 Check the sensor (exit 2 media shift HP) for proper
connection.
Is the above sensor connected properly?
Replace the sensor
(exit 2 media shift
HP).
Go to “Exit 2
sensor (exit 2
media shift HP)
removal” on
page 4-207.
Replace the
connection.
Step Check Yes No