Lexmark W840 Service Manual

Diagnostic information 2-39
4024-XXX
243.01 Sensor (tray 3 feed-out) on jam (tray 3 media feed)
8 Check the tray 3 media feed lift motor for proper
operation.
1. Enter Diagnostics mode.
2. Select MOTOR TESTS.
3. Select Tray 3 feed mtr.
Does the above motor rotate normally?
Go to step 11. Go to step 9.
9 Check the tray 3 media feed lift motor for proper
connection.
Is the above motor connected properly?
Go to step 10. Replace the
connection.
10 Check the tray 3 media feed lift motor for proper
operation.
Replace the media feed lift motor for tray 3 with that
from tray 4.
1. Enter Diagnostics mode.
2. Select MOTOR TESTS.
3. Select Tray 3 feed mtr.
Does the above motor rotate normally?
Reinstall the media
feed lift motor for
tray 4 as it
previously was, and
replace the media
feed lift motor for
tray 3 with a new
one.
Go to “2000-sheet
dual input (TTM)—
media feed lift
motor removal” on
page 4-90.
Replace the 2TM/
TTM controller card
assembly.
11 Perform a print test.
Does the error still occur?
Replace the 2TM/
TTM controller card
assembly.
Go to “2000-sheet
dual input (TTM)—
2TM/TTM controller
card assembly
removal” on
page 4-116.
Go to step 12.
Problem solved.
12 Perform a print test.
Does the error still occur?
Replace the printer
engine card
assembly.
Refer to the Printer
Service Manual.
Problem solved.
Step Check Yes No
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Replace the media. Go to step 2.
2 Check the media size setup.
Does the media size in use match the size set for tray
3?
Go to step 3. Replace the media,
or change the media
size setup.
Step Check Yes No

Lexmark W840 Specifications

General

Color	No
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.8 s
Print speed (black, normal quality, A4/US Letter)	50 ppm
Internal memory	256 MB
Sound power level (standby)	28 dB
Sound pressure level (printing)	54 dB
Total input capacity	1100 sheets
Total output capacity	500 sheets
Maximum input capacity	5100 sheets
Display	LCD
Maximum print size	297 x 420 mm
Media types supported	Plain paper, envelopes, card stock, transparencies, paper labels
Media weight (tray 1)	Plain paper: 64 to 216 g/m2; Card stock: up to 199 g/m2 Index
Maximum ISO A-series paper size	A3
Page description languages	PDF 1.5, PPDS
I/O ports	USB, Parallel, 1 internal solutions port (ISP)
Mac compatibility	Yes
Compatible operating systems	Windows, Linux, UNIX, Mac, NetWare and OS/400
Recommended operating temperature range (T-T)	16 - 32 °C
Sustainability certificates	ENERGY STAR
Power consumption (standby)	9 W
Power consumption (printing)	700 W
Power consumption (PowerSave)	105 W
Bundled software	MarkVision Professional
Operating relative humidity (H-H)	8 - 80 %

Weight and Dimensions

Dimensions (WxDxH)	616 x 520 x 475 mm