Lexmark W840 Service Manual

2-4 Options Service Manual
4024-XXX
244.05
Paper jam
Check areas C,
tray 4
Sensor (tray 4 feed-out) static
jam
Media remains on the sensor (tray 4 feed-out).
Go to “244.05 Sensor (tray 4 feed-out) static jam” on
page 2-22.
34
Incorrect media
Check tray 3
guides
Tray 3 media size mismatch in
length
The media length detected by the sensor (registration)
after the media is fed from tray 3 does not match the
length detected by the tray 3 switch (media size).
Go to “Tray 3 media size mismatch in length” on
page 2-31.
34
Incorrect media
Check tray 4
guides
Tray 4 media size mismatch in
length
The media length detected by the sensor (registration)
after the media is fed from tray 4 does not match the
length detected by the tray 4 switch (media size).
Go to “Tray 4 media size mismatch in length” on
page 2-33.
943.00
Service tray 3
failure
Tray 3 lift up / no tray failure The tray 3 sensor (media level) is not turned on within
the specified time after the feed lift motor is turned on.
The 2TM-tray 3 switch (media size) detected no tray.
Go to “943.00 Tray 3 lift up / no tray failure” on
page 2-23.
944.00
Service tray 4
failure
Tray 4 lift up / no tray failure The tray 4 sensor (media level) is not turned on within
the specified time after the feed lift motor is turned on.
The 2TM-tray 4 switch (media size) detected no tray.
Go to “944.00 Tray 4 lift up / no tray failure” on
page 2-24.
980.00
Service tray 3
comm.
2TM/TTM controller card
assembly communication
failure
A communication error occurred between the printer
engine card assembly and the 2TM/TTM controller card
assembly.
Go to “980.00 2TM/TTM controller card assembly
communication failure” on page 2-26.
Check tray 3
tray Guides
Tray 3 media size failure Although the tray 3 is set in the 2TM, the media size is
not detected correctly.
Go to “Tray 3 media size failure” on page 2-26.
Check tray 3
or
Check tray 4
tray guides
Media size mismatch in width The media width is incorrect.
Go to “Media size mismatch in width” on page 2-30.
Check tray 4
tray guides
Tray 4 media size failure Although the tray 4 is set in the 2TM, the media size is
not detected correctly.
Go to “Tray 4 media size failure” on page 2-27.
Close door C 2TM/TTM left door assembly
open.
The 2TM/TTM left door is open.
Go to “2TM/TTM left door assembly open” on
page 2-28.
Load tray 3
or
Load tray 4 with
<media>
No media in the select media
tray
Media is not loaded in the tray.
Go to “No media in the select media tray” on
page 2-29.
Error code or
message
Error contents Description/Action

Lexmark W840 Specifications

General

Color	No
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.8 s
Print speed (black, normal quality, A4/US Letter)	50 ppm
Internal memory	256 MB
Sound power level (standby)	28 dB
Sound pressure level (printing)	54 dB
Total input capacity	1100 sheets
Total output capacity	500 sheets
Maximum input capacity	5100 sheets
Display	LCD
Maximum print size	297 x 420 mm
Media types supported	Plain paper, envelopes, card stock, transparencies, paper labels
Media weight (tray 1)	Plain paper: 64 to 216 g/m2; Card stock: up to 199 g/m2 Index
Maximum ISO A-series paper size	A3
Page description languages	PDF 1.5, PPDS
I/O ports	USB, Parallel, 1 internal solutions port (ISP)
Mac compatibility	Yes
Compatible operating systems	Windows, Linux, UNIX, Mac, NetWare and OS/400
Recommended operating temperature range (T-T)	16 - 32 °C
Sustainability certificates	ENERGY STAR
Power consumption (standby)	9 W
Power consumption (printing)	700 W
Power consumption (PowerSave)	105 W
Bundled software	MarkVision Professional
Operating relative humidity (H-H)	8 - 80 %

Weight and Dimensions

Dimensions (WxDxH)	616 x 520 x 475 mm