Motorola MC3000 User Manual

Maintenance and Troubleshooting 5 - 5
Four Slot Charge Only Cradle
Spare battery is not
charging.
Battery not fully seated in
charging slot.
Remove and re-insert the spare battery into the cradle,
ensuring it is correctly seated.
Battery inserted incorrectly. Ensure the contacts are facing down and toward the
back of the cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace
the faulty battery.
During data
communication, no
data was transmitted,
or transmitted data was
incomplete.
Mobile computer removed
from cradle during
communication.
Replace mobile computer in cradle and retransmit.
Incorrect cable configuration. See the system administrator or refer to the MC3000
Integrator Guide.
Communication software is
not installed or configured
properly.
See the system administrator or refer to the MC3000
Integrator Guide.
Table 5-2 Troubleshooting the Single Slot Serial/USB Cradle (Continued)
Symptom Possible Cause Solution
Table 5-3 Troubleshooting the Four Slot Charge Only Cradle
Problem Cause Solution
Mobile computer amber
Charge LED Indicator does
not light when mobile
computer inserted.
Cradle is not receiving power. Ensure the power cable is connected securely to
both the cradle and to AC power.
Mobile computer is not
correctly seated.
Remove and re-insert the mobile computer into the
cradle, ensuring it is correctly seated.
Mobile computer battery is
not charging.
Mobile computer was
removed from cradle or cradle
was unplugged from AC
power too soon.
Ensure cradle is receiving power. Ensure the
mobile computer is seated correctly. If the mobile
computer battery is fully depleted, it can take up to
four hours to fully recharge a Standard Battery and
it can take up to six hours to fully recharge an
Extended Life Battery.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
The mobile computer is not
fully seated in the cradle.
Remove and re-insert the mobile computer into the
cradle, ensuring it is correctly seated.

Motorola MC3000 Specifications

General

Brand	Motorola
Model	MC3000
Category	Telephone
Language	English