5 - 6 MC3000 User Guide
Four Slot Ethernet Cradle
Four Slot Spare Battery Charger
Table 5-4 Troubleshooting the Four Slot Ethernet Cradle
Problem Cause Solution
Mobile computer amber
Charge LED Indicator does
not light when mobile
computer inserted.
Cradle is not receiving power. Ensure the power cable is connected securely to
both the cradle and to AC power.
Mobile computer is not
correctly seated.
Remove and re-insert the mobile computer into
the cradle, ensuring it is correctly seated.
Mobile computer battery is
not charging.
Mobile computer was removed
from cradle or cradle was
unplugged from AC power too
soon.
Ensure cradle is receiving power. Ensure the
mobile computer is seated correctly. If the mobile
computer battery is fully depleted, it can take up
to four hours to fully recharge a Standard Battery
and it can take up to six hours to fully recharge an
Extended Life Battery.
Battery is faulty. Verify that other batteries charge properly. If so,
replace the faulty battery.
The mobile computer is not
fully seated in the cradle.
Remove and re-insert the mobile computer into
the cradle, ensuring it is correctly seated.
During data communication,
no data was transmitted, or
transmitted data was
incomplete.
Mobile computer removed from
cradle during communication.
Replace mobile computer in cradle and
retransmit.
Incorrect cable configuration. See the system administrator or refer to the
MC3000 Integrator Guide.
Ethernet connection error. Link
LED is not lit (see
Link LED on
page 4-6
).
See the system administrator. Probable Ethernet
connection error.
Table 5-5 Troubleshooting the Four Slot Spare Battery Charger
Symptom Possible Cause Solution
Spare Battery
Charging LED does
not light when
spare battery is
inserted.
Spare battery is not
correctly seated.
Remove and re-insert the spare battery into the charging slot,
ensuring it is correctly seated.