Warranty, Service Support, and Replacement Parts: Technical Support A-3
A.2.4 Piece Parts
Some replacement parts, spare parts, and/or product information can be ordered directly. If a
complete Motorola part number is assigned to the part, it is available from Motorola Radio Products
and Solutions Organization (RPSO). If no part number is assigned, the part is not normally available
from Motorola. If the part number is appended with an asterisk, the part is serviceable by Motorola
Depot only. If a parts list is not included, this generally means that no user-serviceable parts are
available for that kit or assembly.
Orders for replacement parts, kits and assemblies should be placed directly on Motorola’s local
distribution/dealer organisation or via Motorola Online at: http://www.motorolasolutions.com/
emeaonline
* The Radio Products and Solutions Organization (RPSO) was formerly known as the Radio Products
Services Division (RPSD) and/or the Accessories and Aftermarket Division (AAD).
A.3 Technical Support
Motorola Product Services is available to assist the dealers/distributors in resolving any malfunctions
which may be encountered.
North Europe - Stephen Woodrow Central and East Europe - Siggy Punzenberger
Telephone: +44 (0) 1256 488 082 Telephone: +49 (0) 6128 70 2342
Fax: +44 01256 488 080 Fax: +49 (0) 6128 95 1096
Email: CSW066@motorolasolutions.com Email: TFG003@motorolasolutions.com
Russia and Belarus - Andrey Nagornykh Germany - Customer Connect Team
Telephone: +7 495 787 8910 Telephone: +49 (0) 30 6686 1539
Fax: +7 495 785 0185 Fax: +49 (0) 30 6686 1916
Email: mwcb47@motorolasolutions.com Email: cgiss.emea@europe.mot.com
Middle East and Africa - Wayne Holmes Italy - Ugo Gentile
Telephone: +49 (0) 6126 957 6237 Telephone: +39 02 5220 7825
Fax: +49 (0) 6126 957 6826 Fax: +39 02 5220 7810
Email: wayne.holmes@motorolasolutions.com Email: Ugo.Gentile@motorolasolutions.com
France - Armand Roy France - Laurent Irrmann
Telephone: +33 1 6935 7868 Telephone: +33 1 6935 7866
Fax: +33 1 6935 7808 Fax: +33 1 6935 7808
Email: armand.roy@motorolasolutions.com Email: laurent.irrmann@motorolasolutions.com
A.4 Further Assistance From Motorola
You can also contact the Customer Help Desk through the following web address.
http://www.motorolasolutions.com/governmentandenterprise
To Next Page
Loading...
Need help?
General
