5. Troubleshooting
This chapter provides solutions to common problems and it also explains how to correct unwanted print
results.
When the Machine Makes a Beeping Sound
The following table describes the meaning of the various beep patterns that the machine produces.
Beep pattern Meaning Cause
Single short beep Panel/screen input
accepted.
A screen key or screen button was
pressed.
Short, then long beep Panel/screen input rejected. An invalid key was pressed on the
control panel or screen.
2 long beeps Machine has warmed up. When the power is turned on or the
machine exits Sleep mode, the
machine has fully warmed up and is
ready for use.
5 long beeps Soft alert When the print heads are uncapped
for 10 min. or more when an error has
occurred during cleaning the print
heads or printing.
5 long beeps repeated four
times.
Soft alert The machine has run out of media.
5 short beeps repeated five
times.
Strong alert The machine requires attention
because media has jammed, the ink
cartridge needs replacing, or other
problems have occurred.
• Users cannot mute the machine's beep alerts. When the machine beeps to alert users of a media
jam or ink cartridge request, if the center cover or other covers are opened and closed repeatedly
within a short space of time, the beep alert might continue, even after normal status has resumed.
• You can enable or disable beep alerts. For details, see page 137 "[Initial Setting] Screen".
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